​

Effective Date: August 25, 2025
Business Name: AirFlowix Home Services
Address: 400 Ellsworth Ave, New Haven, CT 06511
Phone: (203) 747-2924
Email: airflowixhomeservices@gmail.com
Website: www.airflowixhomeservices.com

1. Introduction

AirFlowix Home Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, ad campaigns, or request our in-person HVAC, air duct, dryer vent, and chimney maintenance services.

By using our services or submitting your information, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home address, and service details when you book an appointment or request a quote.

• Payment Information: When you pay for services, limited payment details are processed securely through third-party providers (we do not store full credit card data).

• Website & Advertising Data: IP address, browser type, device information, and interactions with our website or online ads (collected via cookies and analytics tools like Google Analytics, Meta Pixel, etc.).

• Service Records: Details about the services performed at your property, including scheduling and maintenance notes.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and schedule our physical HVAC, air duct, chimney, and dryer vent services.

• To send appointment confirmations, reminders, and service updates.

• To process payments and issue receipts.

• To improve our website, marketing campaigns, and customer experience.

• To send promotional offers or updates (only if you’ve opted in).

• To comply with legal or regulatory requirements.

4. Advertising & Tracking

We may use advertising platforms such as Google Ads, Facebook/Meta, and Instagram to reach customers. These platforms may use cookies, tracking pixels, or similar technologies to measure ad performance and show relevant promotions.

• You can control or opt out of targeted advertising through your browser settings or directly on platforms like Facebook Ads Preferences and Google Ad Settings.

• We do not sell your personal data to third parties.

5. Sharing of Information

We only share information in the following cases:

• With service providers and contractors who help us operate (e.g., payment processors, IT support, marketing platforms).

• If required by law, regulation, or legal process.

• To protect the rights, property, or safety of AirFlowix, our customers, or the public.

6. Data Security

We take reasonable measures to protect your personal data, including secure servers, encrypted communication, and limiting access to authorized personnel only.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information.

• Request corrections or updates.

• Opt out of marketing communications.

• Request deletion of your data (subject to legal and service obligations).

To exercise your rights, contact us at airflowixhomeservices@gmail.com.

8. Retention of Information

We keep your information only as long as necessary to provide services, comply with legal requirements, and resolve disputes.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

AirFlowix Home Services
📍 400 Ellsworth Ave, New Haven, CT 06511
📞 (203) 747-2924
📧 airflowixhomeservices@gmail.com